Privacy policy

What this policy covers

This policy applies to information collected through dignipath.com and through email, phone, or form submissions made to DigniPath. It does not cover protected health information (PHI) handled inside our service delivery — that information is governed by HIPAA and our participant service agreements.

Information we collect

• What you send us. Name, email, phone, county, and any details you include in our contact, family inquiry, referral, or careers forms.
• Basic site analytics.Standard request logs (pages viewed, referring page, approximate location from IP, device and browser type) used to keep the site working and to improve content.
• Cookies. We use only the cookies required for the site to function. We do not use advertising or cross-site tracking cookies.

Please do not include Social Security numbers, Medicaid IDs, diagnoses, or other protected health information in website forms or email. We will follow up through a secure channel for those details.

How we use information

• To respond to your inquiry, referral, or job application.
• To coordinate intake with support coordinators and families.
• To operate, secure, and improve this website.
• To meet legal, regulatory, and Medicaid waiver documentation requirements.

We do not sell or rent personal information to anyone.

Who we share it with

We share information only with: (1) DigniPath staff who need it to respond to you, (2) the support coordination agency or state program your inquiry relates to when that is the purpose of your contact, and (3) service providers that host our website or email — under contracts that require them to protect your information. We will also disclose information when required by law.

How long we keep it

Inquiry and referral information is kept while it is useful to serve you and for as long as required by NJ DDD documentation and tax/employment recordkeeping rules. Job application materials are retained for up to one year unless you ask us to delete them sooner.

How we protect it

The site is served over HTTPS. Access to inquiry and referral data is limited to authorized staff. Records that contain PHI are stored in HIPAA-aligned systems used for service delivery — separate from public website data.

Your choices

• Ask what information we have about you.
• Ask us to correct or delete information you sent through the site.
• Opt out of any non-essential communications at any time.

Email info@dignipath.com or call 908 310 5978 / 240 421 6113 to make a request.

Children

This website is intended for adults — family members, support coordinators, job seekers, and partners. We do not knowingly collect information from children through the website.

Changes to this policy

We may update this policy as our services or the law change. The "last updated" date below will reflect the most recent revision.